General Terms & Conditions

 

Enterprise data

Ibiza Chick fashion & accessories

Philip & Christel van den Heuvel

Van Vrieselelaan 7

2520 Oelegem

Belgium

 info@ibizachick.be

BE0703.678.184

Article 1: General Provisions

The e-commerce website of Ibiza Chick, a one-man business with its registered office at Van Vrieselelaan 7, 2520 Oelegem, VAT BE 0703.678.184, offers its customers the possibility to purchase the products from its online store online.   These General Terms and Conditions apply to every order placed by a visitor to this e-commerce website. When placing an order via the Ibiza Chick web shop, the Customer must explicitly accept these Terms and Conditions, with which he agrees to the applicability of these Terms and Conditions, to the exclusion of all other conditions. Additional terms and conditions of the Customer are excluded, except if they have been accepted by Ibiza Chick beforehand, in writing and explicitly.

Article 2: Price

All prices are expressed in EURO, always including VAT and all other duties or taxes that are required by the Client. If delivery, reservation or administrative costs are charged, this will be mentioned separately. The indication of price only refers to the articles as described verbatim. The accompanying photos are designed for decoration and may contain elements that are not included in the price

Article 3: Offer

Despite the fact that the online catalog and the e-commerce website are compiled with the utmost care, it is still possible that the information provided is incomplete, contains material errors, or is not up-to-date. Obvious mistakes or errors in the offer do not bind Ibiza Chick. Ibiza Chick is only bound to an obligation of means for the correctness and completeness of the information provided. Ibiza Chick is in no way liable in case of manifest material errors, typesetting or printing errors. If the Customer has specific questions about eg size, color, availability, delivery time or delivery method, we request the Customer to contact our customer service in advance. The offer is valid as long as stocks last and can be adjusted or withdrawn at any time by Ibiza Chick. Ibiza Chick can not be held responsible for the unavailability of a product. If an offer has a limited period of validity or is subject to conditions, this will be explicitly stated in the offer.


Article 4: Buying Online 

 

The Customer may have the option to add items of his choice to his / her shopping basket within the webshop.

Step 1: Summary The Customer can see an overview of his order on this page. Here the Customer can change per article the number that wishes to purchase or remove the item from the shopping basket.

Step 2: Data Here the customer must enter his data. The information entered is treated confidentially and not passed on to third parties.

Step 3: Address The Customer must confirm the address of delivery on this page again.

Step 4: Shipping On this page the customer sees how much they have to pay for shipping costs.

Step 5: Payment On this page the Customer can choose his payment method and is referred to Mollie where the payments are arranged.

The Customer has the choice between the following payment methods:          

  • Bancontact        

  •  Mastercard or Visa         

  • KBC / CBC Payment button         

  • Belfius directly net         

  • InG Home pay         

  • Sofort banking         

  • Ideal

After the payment is completed, the customer enters a page that sees whether the payment has been accepted or not. The Customer also receives two emails, one of which is the order and the other confirms the successful payment again. Ibiza Chick is entitled to refuse an order due to a serious shortcoming of the Customer with regard to orders in which the Customer is involved.

 

Article 5: Delevery & Exacution of the Agreement

 

tems ordered via e-commerce Ibiza Chick are delivered with Bpost For deliveries within Belgium the following rates apply: Bpost: 4.99 €. Delivery time 1 to 2 working days by the carriers. Items ordered from Ibiza Chick are handled as quickly as possible. Deliveries from 85 euros are sent free of charge, only within Belgium. Different rates apply to other countries.

Items ordered through this webshop are delivered in Belgium, the Netherlands, France, Germany, United Kingdom, Italy, Spain, Portugal, Spain, Luxembourg, Poland, Switzerland, Denmark, Finland, Greece, Hungary, Austria , United States. If your country code is not in the system and you still want to purchase, please contact us by mail.

 

The delivery is done by Bpost and is indicated in the payment process, with the corresponding rate.

 

Unless otherwise agreed or expressly provided otherwise, the goods are delivered to the Customer's place of residence within 30 days of receipt of the order.

 

Any visible damage and / or qualitative deficiency of an item or other defect in the delivery must be reported to Ibiza Chick immediately by the Customer.

 

The risk of loss or damage passes to the Customer from the moment he (or a third party designated by him, who is not the carrier) has physically acquired the goods. However, the risk already passes to the Customer upon delivery to the carrier, if the carrier of the Customer has been instructed to transport the goods and this choice was not offered by the Ibiza Chick.

 

Article 6: Reservation of ownership

The delivered items remain the exclusive property of Ibiza Chick until the moment of full payment by the Customer.

The Customer undertakes, if necessary, to inform third parties of the retention of title of Ibiza Chick, for example to anyone who seized the not yet paid items.

Article7: Right of Withdrawal

 

The provisions of this article only apply to Customers who, in their capacity as consumers, purchase items online from Ibiza Chick.

 

The Customer has the right to withdraw from the contract within 14 calendar days without giving any reason.

The withdrawal period expires 14 calendar days after the day of conclusion of the contract.

 

In order to exercise the right of withdrawal, the Customer must inform Ibiza Chick, Van Vrieselelaan 7, 2520 Oelegem, Belgium e-mail address info@ibizachick.be, by means of an unambiguous statement (eg in writing by post or e-mail). his decision to withdraw from the contract. The Customer can use the attached model withdrawal form for this purpose, but is not obliged to do so.

 

In order to comply with the withdrawal period, the Customer must send his notice regarding his exercise of the right of withdrawal before the withdrawal period has expired.

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he Customer must return the goods without delay, but in any case not later than 14 calendar days after the day on which he has notified his decision to cancel the contract to Ibiza Chick, or hand it over to Ibiza Chick, Van Vrieselelaan 7, 2520 Oelegem. The Customer is on time if he returns the goods before the period of 14 calendar days has expired.

The direct costs of returning the goods are at the expense of the Customer.

 

If the returned product is in some way reduced in value, Ibiza Chick reserves the right to hold the Customer liable and demand compensation for any value reduction of the goods resulting from the use of the goods by the Customer. which goes beyond what is necessary to determine the nature, characteristics and functioning of the goods.

Only items that are in the original packaging, together with all accessories, instructions for use and invoice or proof of purchase can be taken back.

 

f the Customer cancels the agreement, Ibiza Chick will refund the payment received to the Customer, within a maximum of 14 calendar days after Ibiza Chick has received all the goods, as described in the conditions of return.

Ibiza Chick pays back the Customer with the same payment method with which the Customer has performed the original transaction, unless the Customer has expressly agreed otherwise; in any case, the Customer will not be charged for such reimbursement.

 

The Customer can not exercise the right of withdrawal for:

 

  •    the delivery or provision of goods whose price is subject to fluctuations in the financial market on which Ibiza chick has no influence and which can occur within the withdrawal period;
  •    the delivery of goods manufactured according to the specifications of the Customer, or which are clearly intended for a specific person;   
  •    The Delivery of goods at a discount;   
  •      Agreements whereby the Customer has specifically requested Ibiza Chick to visit him to carry out urgent repairs or maintenance;        
  •  the betting and lottery agreement

Article 8: Guarantee

 

Pursuant to the law of 21 September 2004 concerning the protection of consumers in the sale of consumer goods, the consumer has legal rights. This legal guarantee applies from the date of delivery to the first owner. Every commercial guarantee leaves these rights unabated.

 

To make an appeal to the guarantee, the Customer must be able to present a proof of purchase. Customers are advised to keep the original packaging of the goods.

For items purchased online and delivered to the Customer's home, the Customer must contact Ibiza Chick and return the item to Ibiza Chick at his expense.


In determining a defect, the Customer must inform Ibiza Chick as soon as possible. In any case, any defect must be reported by the Customer within a period of 2 days after it has been determined. Afterwards, every right to repair or replacement lapses.

 

The (commercial and / or legal) warranty never applies to defects arising as a result of accidents, neglect, falls, use of the article in violation of the purpose for which it was designed, non-compliance with the instructions for use or instructions, modifications or changes to the item, crackdown, poor maintenance, or any other abnormal or incorrect use.

Defects that manifest themselves after a period of 4 weeks following the date of purchase, if applicable delivery, shall be deemed to be no hidden defects, subject to proof to the contrary by the Customer.

 

Article 9: Customer Service

The customer service of Ibiza Chick is available via e-mail at info@ibizachick.be or by mail at the following address Van Vrieselelaan 7, 2520 Oelegem. Any complaints can be directed to this.

 

Article 10: Sanctions for Non-Payment

Without prejudice to the exercise of other rights owned by Ibiza Chick, in the event of non-payment or late payment from the date of default, the Customer shall owe an interest of 10% per annum on the unpaid amount by operation of law and without notice. In addition, the Customer is legally and without notice a flat-rate compensation of 10% on the amount involved, with a minimum of 25 euros per invoice.

Notwithstanding the above, Ibiza Chick reserves the right to take back the (fully) paid items.

 

Article 11: Privacy

 

The person responsible for the processing, Ibiza Chick respects the Belgian law of 8 December 1992 concerning the protection of privacy in the processing of personal data.

 

The personal data you provide will only be used for the following purposes: the execution of the concluded agreement, the processing of the order, sending newsletters.

 

You have a legal right to inspect and correct your personal data. Subject to proof of identity (copy of identity card) you can obtain written notification of your personal data by means of a written, dated and signed request to Ibiza Chick. If necessary, you can also ask to correct the data that would be incorrect, incomplete or non-pertinent.

 

case of use of data for direct marketing: You can oppose the use of your data for direct marketing free of charge. For this you can always turn to Ibiza Chick

 

We treat your information as confidential information and will not pass on, rent or sell it to third parties

The customer is responsible for keeping his login details confidential and for using his password. Your password is stored encrypted, so Ibiza Chick does not have access to your password.

Ibiza Chick keeps online (anonymous) visitor statistics to see which pages of the website are visited to which extent

Article 12: Use of cookies

 

During a visit to the site, 'cookies' can be placed on the hard disk of your computer. A cookie is a text file that is placed by the server of a website in the browser of your computer or on your mobile device when you consult a website. Cookies can not be used to identify people, a cookie can only identify a machine.

biza Chick mentions which kind of cookies are used and for which: 'First party cookies' are technical cookies that are used by the visited site itself and that aim to make the site function optimally. For example: settings that the user made during the previous visits to the site, or: a prefilled form with data that the user has done during previous visits. 'Third Party cookies' are cookies that do not originate from the website itself, but from third parties, eg a marketing or advertisement plug-in. Eg. cookies from Facebook or Google Analytics. For such cookies the visitor to the site must first give permission - this can be done via a bar at the bottom or at the top of the website, with reference to this policy, which does not prevent further surfing on the website.

You can set your internet browser in such a way that cookies are not accepted, that you receive a warning when a cookie is installed or that the cookies are subsequently removed from your hard drive. You can do this via the settings of your browser (via the help function). Keep in mind that certain graphic elements can not appear correctly, or that you will not be able to use certain applications.

 

By using our website, you agree to our use of cookies.

 

Article13: Affecting validitey-non renunciation


If any provision of these Terms and Conditions is declared invalid, illegal or void, this will in no way affect the validity, legality and applicability of the other provisions.

Failure by Ibiza Chick at any time to enforce any of the rights listed in these Terms and Conditions, or any right to exercise them, shall never be regarded as a waiver of such provision and shall never affect the validity of such rights. .

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Article 14: Changing Conditions

These Terms and Conditions are supplemented by other conditions that are explicitly referred to, and the general terms and conditions of Ibiza Chick. In case of contradiction, these Terms and Conditions prevail.


Article 15: Proove

The Customer accepts that electronic communications and backups can serve as proof.



Article 16: Applicable law-Disputes

Belgian law applies, with the exception of the provisions of private international law on applicable law.

The courts of the Consumer's place of residence are competent in legal disputes. The Consumer can also turn to the ODR platform (http://ec.europa.eu/consumers/odr/).